47Billion has been a growing outsourcing company in Design, Big data and End to End product development services for more than a decade. It has been recognized by Clutch in top User experience Design and Big Data companies. BinaryFolks is a trusted global software development outsourcing company with over 8 years of experience in providing solutions to a wide spectrum of clients.

  • The primary services are phone, email, and live chat support benefits.
  • And as most of these companies have been doing this for decades, you don’t have to worry about any dip in the quality of work.
  • Consider company reputation, past work, technical expertise, and financial stability.
  • With a labor force population of just over 500 million, it’s no surprise that India is quickly becoming the top outsourcing spot for back-office support.
  • Also, most Indian firms boast high-speed internet bandwidth to facilitate constant uninterrupted communication and support for their global clients.

Outsourcing enables companies to reduce costs on recruitment, infrastructural and training development by leveraging the expertise of external teams at a low cost. Outsourcing to India has been a popular and effective business model for companies to cut costs, achieve scalability for growth and tap into desired expertise for the past few decades. The growing market, combined with challenger nations that are keen to get their share, does mean that not everything is going India’s way.

Besides that, cities are being developed as new call center hubs in the Philippines. Infrastructure prevents Indian outsourcing companies from doing a work-from-home setup. Logistics setup is complex as most of their employees reside outside the city. Last January 2019, manufacturing accounting cybercriminals attacked MEGA, one of the biggest cloud storage service providers. The attackers steal over 772 million email addresses and 22 million unique passwords. People working in outsourcing companies in India are also unaware of some phishing schemes online.

A Roadmap to Hiring Banking App Developers: Key Insights

Every year, India’s colleges and institutions produce millions of graduates. Whether it is technology, marketing, business or analytics, you will find skillful talent in India. Pune has several businesses that work in various fields, including customer service, embedded software development, and chip design.

  • Companies outsource work when they are able to define work content, success metrics and take advantage of the economies of scale.
  • With team of 100+ certified experts, it has written 400+ success stories across 15 geographies.
  • You may easily discover an IT specialist with the required experience in India, whether you need to employ a Laravel developer, Flutter app developer, or Python developer.
  • Companies should negotiate a non-disclosure agreement with their outsourcing partner to address these issues.
  • In the early days of outsourcing, one of the biggest challenges was managing remote teams.

Bangalore is a hub for IT firms, with Infosys, Wipro, Intel, IBM, SAP, SAS, Dell, Cisco, TI, Motorola HP , Oracle , Yahoo , AOL E & Y and Accenture among the top names. In order to maintain quality control, it is essential to have near real-time monitoring of your business processes. This means having the ability to track process performance and make changes quickly if necessary.

Big Outsourcing Companies in India and Their Struggles

Stay informed and spot emerging risks and opportunities with independent global reporting, expert
commentary and analysis you can trust. This chart shows the importers of Indian IT services by country/region in FY2019 (in percent of revenue). We started by testing the waters and a company seemed to deliver software components on time. If you are considering outsourcing to India, this comprehensive guide that will answer all of your questions and provide you with all the resources you need to make an informed choice.

The 3 major challenges of scaling a BPO

Furthermore, most Indian businesses have high-speed internet bandwidth to ensure constant, uninterrupted communication and support for their global clients. As a result, they are known for providing their clients with high-quality software solutions and services. Compared to Western nations, India’s lower labor costs enable you to hire competent professionals at a fraction of the cost. In India, the cost of recruiting skilled professionals such as software developers, engineers, customer service representatives, and accountants is significantly less than in many Western nations.

The Philippines’ strength lies in voice-based support services rather than STEM skills because of their English-speaking competency. It is true, however, that India did lose out on some BPO market share to the archipelago. But Soota adds that the market is shifting back to India as those services undergo robotic process automation. Concretio Apps is a two-tier Salesforce partner PDO (Production Development Outsourcer) and ISV (Independent Software Vendor). Concretio was founded in 2013 by Abhinav Gupta (8 times Salesforce MVP – Most Valuable Professional), an industry veteran with over 15 years of experience in the software services industry. Recognizing their customer service, standard development & design process, almost 75% of their clients chose them for a second engagement.

The top 41 outsourcing companies in India (

The Information Technology Act and other IT policies in India empower the growth of the IT industry and make it easy for western companies to collaborate with Indian IT companies. The cost of hiring remote developers from India is pretty low as compared to the cost of hiring developers in other developed countries. Hence, it’s no surprise to see US businesses outsourcing around 300,000 jobs overseas annually. Like onshoring, nearshoring also ensures fewer cultural differences but when compared with offshoring, nearshoring costs are on the higher side. For cost savings, you can change your plan at any time online in the “Settings & Account” section.

If you want an app built without getting into debt, consider outsourcing to India. So, whether you want tasks done and completed while you sleep and in your inbox at 8 a.m., or perhaps you want your offshore team working when you do, you’re in luck. For those that choose to outsource to double (or triple) their production, maybe a team that works 24 hours is the right call. India is accustomed to the influx of companies looking to outsource with their qualified talent. In fact, the outsourcing industry in India is estimated to be more than 150 billion U.S dollars. FinAcc Global is a leading accounting agency based in Ahmedabad, India.

Pune is home to several prominent firms, including Telegenisys, MsourcE, C–DAC, Persistent Systems, and Zensar. Pune is located about 120 kilometers (km) from Mumbai, India’s financial metropolis. Pune has grown as an outsourcing center due to a large number of IT professionals. With better transportation and living standards, Pune is moving toward becoming a high-tech outsourcing city. By choosing to outsource to Indian developers, American software development companies gain access to a workforce that excels in coding, project management, and design.

You won’t always know what might pop up for an overseas hire, either. However, you can easily reduce these risks by going over the details of the job and setting clear expectations. Professionals in India follow international standards with certifications such as PCI and ISO– as well as keep up to date with memberships in top outsourcing industry associations like CII and NASSCOM. Moreover, make sure that the company is certified by the government, has the proper company registration documents, and has a proven track record of compliance.

If you’re still torn as to whether you should outsource to India or hire an in-house team, below is a quick overview of hiring in-house developers vs outsourcing to India. Have a look and see why the latter option is a win-win situation for companies of all sizes. Thus, no wonder why worldwide technology giants like Google and Microsoft have their research and development (R&D) centers in India. Companies ranging from enterprise-level to young startups are outsourcing to India due to the easy availability of skilled resources. One of the primary reasons why companies prefer to outsource to Indian companies is because of the availability of a large and varied pool of skilled talent. Considering the benefits outsourcing brings to the table, it comes as no surprise why big companies and startups outsource certain business tasks.